Comments on: HARVARD BUSINESS REVIEW CALLS FOR A FOCUS ON “REBUILDING TRUST” http://hybridvigor.org/2009/06/03/harvard-business-review-calls-for-a-focus-on-rebuilding-trust/ Improving decisions and outcomes through collaboration and deliberation Sun, 14 Feb 2010 23:08:49 -0700 http://wordpress.org/?v=2.8.5 hourly 1 By: Jeff Tytel http://hybridvigor.org/2009/06/03/harvard-business-review-calls-for-a-focus-on-rebuilding-trust/comment-page-1/#comment-12486 Jeff Tytel Thu, 17 Sep 2009 23:10:42 +0000 http://hybridvigor.org/?p=276#comment-12486 Trust is a product of several factors that seem to create our go / no go for believing in a person, company or product. These factors include (but are not limited to) Honesty, Empathy, Transparency, Accountability, Responsibility, Support, and Go the Extra Mile. All these add up to a "do the right thing" mindset and must be accompanied by solid standards of actions that will not budge from these fine attributes. Jeff Tytel Trust is a product of several factors that seem to create our go / no go for believing in a person, company or product. These factors include (but are not limited to) Honesty, Empathy, Transparency, Accountability, Responsibility, Support, and Go the Extra Mile. All these add up to a “do the right thing” mindset and must be accompanied by solid standards of actions that will not budge from these fine attributes.

Jeff Tytel

]]> By: Silona http://hybridvigor.org/2009/06/03/harvard-business-review-calls-for-a-focus-on-rebuilding-trust/comment-page-1/#comment-12461 Silona Tue, 09 Jun 2009 04:31:24 +0000 http://hybridvigor.org/?p=276#comment-12461 I think an essential element of trust is actions not words or policies. One way they can illustrate that to the public is not simply transparency. But in acknowledging the mutual ownership of data. Relationship data is not owned by one entities - if it was it would be almost useless. Just as you wrote about relationship symmetry... that symmetry can be illustrated in the acknowledgment of ownership and responsibility of that data. Use it to engage people in taking back power over the mutual data. I personally think it is time to take banking back to how it was once done with a personal connection. With social networks (and esp w a Federated system) we can enable that again. cheers, Silona I think an essential element of trust is actions not words or policies.

One way they can illustrate that to the public is not simply transparency. But in acknowledging the mutual ownership of data.

Relationship data is not owned by one entities – if it was it would be almost useless. Just as you wrote about relationship symmetry… that symmetry can be illustrated in the acknowledgment of ownership and responsibility of that data. Use it to engage people in taking back power over the mutual data.

I personally think it is time to take banking back to how it was once done with a personal connection. With social networks (and esp w a Federated system) we can enable that again.

cheers,
Silona

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